Terms and conditions - Rooms & Suites

CANCELLATION TERMS

  • Fino a 14 gg dalla data d’arrivo: per le cancellazioni comunicate (obbligatoriamente con mail) prima dei 10 giorni antecedenti l’arrivo in hotel, nessuna penale verrà applicata e la caparra confirmatoria verrà rimborsata integralmente, accreditando l’importo sullo stesso IBAN/SWIFT/Carta di Credito utilizzato/a per l’addebito. Il rimborso avverrà entro 14 giorni dal ricevimento della cancellazione. Eventuali spese di rimborso saranno a carico del beneficiario.
  • Meno di 14 gg. dalla data d’arrivo: per le cancellazioni comunicate nei 14 giorni antecedenti l’arrivo in hotel verrà applicata una penale del 100% dell’importo.
  • In case of no shows, late arrivals or early departures, 100% of the price of the entire booked stay will be charged.

The need for an invoice must be communicated at the time of booking.

PAYMENTS AND CONFIRMATORY DEPOSIT

At the time of the reservation, a deposit equivalent to the 30% of the tariff is required and it must be paid with one of the following methods:

  • By Bank transfer
    NB: after 3 days. working hours and in the absence of accreditation, the reservation will be cancelled.
  • By Credit Card: by communicating the Holder / Card No. / Expiration
    The amount of the deposit will be charged and the booking confirmation will be sent to you.
    Circuit accepted: Maestro, MasterCard, Visa, American Express, Diners

The full amount of the reservation will be paid at the arrival of the Guest (Check-in), while the extras will be paid at the departure (Check-out).

WIFI PASSWORD

Dear Guest, fill in the following form with your information, you will receive by email the password to access the free high-speed WiFi available throughout the hotel.